Three-quarters of recent television, audio, and home theater equipment purchasers ranked online product reviews and comments from other shoppers as having some or significant influence on their buying decision, according to the Fall 2008 Ad-ology Media Influence on Consumer Choice survey.
Consumers were also influenced by information from blogs, manufacturer, and store Web sites prior to buying.
The Ad-ology survey also indicates consumers consider quality, price, and availability the most important factors when purchasing TV, audio, or home theater equipment.
“Considering the importance consumers place on quality, it’s no surprise that product-review Web sites are a major influence on their purchases,” said C. Lee Smith, president and CEO of Ad-ology Research. “Manufacturer Web sites list technical specs, but consumer reviews give real-world experiences — what happens when you get the set home — that consumers feel they can trust.”
Despite doing online research for these products, the study shows 80.3 percent of consumers still prefer to purchase TV, audio, and home theater equipment in-person at a store.